Terms & Conditions 2022 & 2033

For bookings during our Festive season (15 Dec – 3 Jan) please refer to our Festive Terms & Conditions 2021,2022,2023 below.

 

BOOKING AND PAYMENT

  • 20% deposit required to secure a booking within 7 days of confirmation.
  • 80% balance of the total booking payable 60 days before arrival.
  • Payments can be made via bank transfer. We do accept credit card payment, but due to Ecuador’s (DO1) banking laws, there is some paperwork involved as well as 6% fee. No transfer or bank handling levies are included in our rates.
  • Galapagos Safari Camp reserves the right to cancel bookings and apply full cancellation fees should stipulated policies not be met.

Upon confirmation: 20% deposit 

60 days before arrival: 80% Balance 

 

CANCELLATION

  • Cancellations are only valid when presented in writing
  • Cancellation after confirmation will immediately incur a fee of 50% deposit
  • Cancellation 120 days prior to arrival will incur a fee of 100% of deposit
  • Cancellation 60 days prior to arrival will incur a fee of 100% of total booking amount
  • Cancellation fees will automatically be discounted from deposits

From time of booking to 121 days prior to arrival: 50% deposit retained

120 to 60 days prior to arrival: 100% deposit retained

59 days to arrival: 100% total booking retained

 

RESCHEDULING

Due to the uncertainty generated by the Covid-19 situation, and until further notice, we have introduced a more flexible policy for rescheduling.

  • Up to 61 days before trip rescheduling is possible with no penalty fee. Deposit will be used as credit for new dates valid for a calendar year. New rates may apply.
  • From 60 days to arrival: rescheduling will not be possible and full cancellation fees will apply. We will make an exception in cases of borders shutting on either end of the trip beyond this time-frame, or strict quarantine requirements introduced last minute. In case of Force Majeure we will strive to assist rescheduling but are not liable for third party cancellation fees.  Please refer to our general liability disclaimer 

 

CHILD POLICY

We are a child-friendly property and welcome children of any age.  Some activities might be limited to certain ages by our service providers and it best to check at the time of trip planning.

We do expect parents to ensure their children are thoroughly supervised, and they must not disturb the calm or rest of other guests at the lodge and while on safari.

 

CONDITIONS

  • Rates / quotes do not include any medical, travel, or personal insurances.
  • We do advise if possible planning your itinerary in advance. Please do not hesitate to contact us for advice in arranging your itinerary.
  • On arrival guests are asked to read and sign an indemnity agreement. Management retains the right to refuse admission and will not be liable for any claim or refund should the indemnity form not be signed.
  • Please refer to our general liability disclaimer.
  • Itineraries may be subject to change due to National Park regulations, weather conditions, or force majeure.

 

FORCE MAJEURE & GENERAL LIABILITY DISCLAIMER

If a trip is affected by borders closing or travel warnings due to a global pandemic or other force majeure event, we will strive to reschedule with minimal impact and support our clients as much as we can during the process. However, Galasafari Tour Operator will not be liable for reimbursements or any additional expense incurred as a result of such an event.

Galasafari Tour Operator assumes no responsibility for and shall not be liable for any refund, personal injury, property damage or other loss, accident, delay, inconvenience or irregularity which may be caused by: (1) any defaults, wrongful or negligent acts or omissions of the Suppliers; (2) any defect in or failure of any vehicle, craft, equipment or instrumentality owned, operated or otherwise used or provided by the Suppliers; [and] (3) any wrongful or negligent acts or omissions on the part of any other party not under Galasafari Tour Operator’s control. 

Notwithstanding anything in this Agreement to the contrary, Galasafari Tour Operator shall be responsible for its own negligence or breach of contract.

 

Changes to your itinerary: 

Although unlikely, our itineraries are subject to changes and slight variations depending on the availability of boats, weather conditions, breeding seasons, national park regulations, dates of travel, safety and mobility concerns (including those of other guests and passengers on your Safari) and any operational or logistical issues that may arise at the time. Your guide and/or captain has full authorization to modify itineraries in the interests and safety of our guests and passengers.

Galasafari Tour Operator is not responsible for changes in the itinerary or temporary closure of visitor sites under Galapagos National Park Authorities instructions 

Please note we strongly recommend looking into comprehensive travel insurance at the time of booking.

 

Wildlife: 

Our wildlife recommendations are based on our own first-hand experiences, as well as the experiences of our guests and guides over more than a decade of operating in the Galapagos Islands. However, as with any wildlife tour, we cannot guarantee that you will see each of the species listed in your itinerary. 

 

Confirmation of booking

By confirming this booking our guests agree to the terms and conditions drafted above. They also agree to comply with any biosecurity measures that Galapagos Safari Camp and any other service provider attached to the delivery of our safaris require during the journey.

 

_________

 

Festive Terms & Conditions 2021, 2022, 2023

 

BOOKING AND PAYMENT

  • 30% deposit required to secure a booking within 7 days of confirmation.
  • 70% balance of the total booking payable 90 days before arrival.
  • Payments can be made via bank transfer. We do accept credit card payment, but due to Ecuador’s (DO1) banking laws there is some paperwork involved as well as 6% fee. No transfer or bank handling levies are included in our rates.
  • Galapagos Safari Camp reserves the right to cancel bookings and apply full cancellation fees should stipulated policies not be met.

Upon confirmation: 30% deposit 

90 days before arrival: 70% Balance 

 

CANCELLATION

  • Cancellation of booking must be in writing. Cancellations are only effective on receipt of written notification.
  • Cancellation of booking after confirmation will immediately incur a fee of 30% of total booking amount (i.e. full deposit)
  • Cancellation of booking at 90 days prior to arrival will incur a fee of 100% of total booking amount.
  • Cancellation fees will automatically be discounted from deposits.

From time of booking to 91 days prior to arrival: 100% deposit retained

From 90 days to arrival time: 100% of total booking retained

 

RESCHEDULING 

  • Up to 121 days before trip rescheduling is possible with no penalty fee. Deposit will be used as credit for new dates valid for a calendar year. New rates may apply.
  • 120 days before trip rescheduling will not be possible and full cancellation fees will apply. We will make an exception in cases of borders shutting on either end of the trip beyond this time-frame, or strict quarantine requirements introduced last minute. In case of Force Majeure we will strive to assist rescheduling but are not liable for third party cancellation fees.  Please refer to our general liability disclaimer 

 

CHILD POLICY

  • We are a child-friendly property and welcome children of any age.  Some activities might be limited to certain ages by our service providers and it best to check at the time of trip planning.
  • We do expect parents to ensure their children are thoroughly supervised, and they must not disturb the calm or rest of other guests at the lodge and while on safari.

 

CONDITIONS

  • Rates / quotes do not include any medical, travel, or personal insurances.
  • We do advise if possible planning your itinerary in advance. Please do not hesitate to contact us for advice in arranging your itinerary.
  • On arrival guests are asked to read and sign an indemnity agreement. Management retains the right to refuse admission and will not be liable for any claim or refund should the indemnity form not be signed.
  • Please refer to our general liability disclaimer.
  • Itineraries may be subject to change due to National Park regulations, weather conditions, or force majeure.

 

FORCE MAJEURE & GENERAL LIABILITY DISCLAIMER

If a trip is affected by borders closing or travel warnings due to a global pandemic or other force majeure event, we will strive to reschedule with minimal impact and support our clients as much as we can during the process. However, Galasafari Tour Operator will not be liable for reimbursements or any additional expense incurred as a result of such an event (i.e. flights or other services). 

Galasafari Tour Operator assumes no responsibility for and shall not be liable for any refund, personal injury, property damage or other loss, accident, delay, inconvenience or irregularity which may be caused by: (1) any defaults, wrongful or negligent acts or omissions of the Suppliers; (2) any defect in or failure of any vehicle, craft, equipment or instrumentality owned, operated or otherwise used or provided by the Suppliers; [and] (3) any wrongful or negligent acts or omissions on the part of any other party not under Galasafari Tour Operator’s control.

Notwithstanding anything in this Agreement to the contrary, Galasafari Tour Operator shall be responsible for its own negligence or breach of contract.

 

Changes to your itinerary: 

Although unlikely, our itineraries are subject to changes and slight variations depending on the availability of boats, weather conditions, breeding seasons, national park regulations, dates of travel, safety and mobility concerns (including those of other guests and passengers on your Safari) and any operational or logistical issues that may arise at the time. Your guide and/or captain has full authorization to modify itineraries in the interests and safety of our guests and passengers.

Galasafari Tour Operator is not responsible for changes in itinerary or temporary closure of visitor sites under Galapagos National Park Authorities instructions

Please note we strongly recommend looking into a comprehensive travel and health insurance at the time of booking.

 

Wildlife: 

Our wildlife recommendations are based on our own first-hand experiences, as well as the experiences of our guests and guides over more than a decade of operating in the Galapagos Islands. However, as with any wildlife tour, we cannot guarantee that you will see each of the species listed in your itinerary. 

 

Confirmation of booking

By confirming this booking our guests agree to the terms and conditions drafted above. They also agree to complying to any biosecurity measures that Galapagos Safari Camp and any other service provider attached to the delivery of our safaris require during the journey.