Dining experience was phenomenal. Bravo! Never got to see viewpoint because of weather [5 March]
Service and accommodations were excellent!!

Amazing service, we loved it! [Name of guide] was fantastic. My kids loved her! Highly recommend her!
Was hot at night – expected. [March 11]. Railings on the walkways would be a good idea. Roads are rather bumpy, including within Safari Camp. New surfacing would be nice.
Incredible stay and attention to detail. Can’t wait to come back 🙂 You exceeded all of our expectations. [Name of guide] was incredible. So patient with our toddler and really elevated our experience.
Exceeded expectations! Team was extremely accommodating. Especially in helping one of our party who was ill. [Name of guide] exceeded expectations, she was amazing. We wish walking tour of old Quito had more walking to see more of the area. Extremely satisfied. Everything was very well coordinated.

Would have liked to visit the island of my choice, not Santa Fe! Disappointed. [GSC Note: We followed up with the travel agent this guest booked through, who confirmed that no specific island request was made and that Santa Fe was included in the guest’s itinerary—which was acknowledged with no further comment. Santa Fe is typically a very popular choice, known for its scenic beauty and wildlife. That said, sea excursions are difficult to change once the Safari begins, so we always recommend reviewing your full itinerary carefully before travel. For more guidance, see: What to Know Before You Book]
While everything was phenomenal, including every staff member, the food was truly exceptional.
Lodge and staff were outstanding, made every effort to make us feel at home. Food was best ever. [Name of guide] was fantastic. Could not ask for a more engaging, knowledgeable and friendly guide. All very easy and well organised.
Daisy and team are outstanding! Thank you accommodating the boys’ big appetites. Everything is outstanding. All the small touches and thoughtful moments are so appreciated. Thank you for making this trip truly spectacular . Juan, Jorge and George are all amazing! We enjoyed every minute!

Best food we’ve had! Daisy is a rock star. Loved it!
Food was amazing! Amazing guide. Amazing, amazing stay!
Price point may be too high until various details improved. Need to improve standard of tents, boats, group people together from lodge, explain viewpoint, kids club. [GSC Note: We took this feedback seriously and reviewed it in detail with our team. They noted that they had frequent and thoughtful interactions with this guest (‘about three times more than with the other guests’), and that she had expressed her appreciation for the Camp, stating she had found the place beautiful and had even mentioned wanting to return. No concerns were raised with her travel agent regarding facilities or service. We always welcome suggestions and encourage future guests to review What to Know Before You Book to ensure expectations are aligned with the experience we offer.]

Everything was delicious! The staff went above and beyond every day to ensure an amazing trip. Stefani, Paco, Christopher and Jorge were excellent. Amazing trip!
The food and drinks were excellent! [Name of guide] was excellent – her knowledge was incredible. She also timed everything so well. We had an amazing time – thank you.
Amazing team, and food, and location. Thank you. [Guides] were all amazing!

Email from Laurel Deacon Journey Operations Specialist at Travel Sommelier:
I want to take a minute to share some additional feedback with you from the [name] family following their stay. I think it was clear that they had an incredible time and so very much enjoyed the staff and particularly their guide during their stay at GSC, but a few kind words I wanted to pass along to be shared with staff and particularly [name of guide].
Bottomline—they LOVE GSC and felt SO very taken care of at ever turn with the attention to the kids and the cute gifts each day were so very much appreciated and most importantly, [guide] was ‘incredible’ and they were so grateful for his guiding and ability to juggle the group dynamic with such an age range from adults down to little [name], they could NOT say enough about how he absolutely MADE the trip for them during their time with you.
From [name of client]
Learning about the area, going to all the islands and snorkeling spots, and understanding how important they value their animals and environment was something I cherished the most. The Safari Camp was so quiet and peaceful with some of the best food I have ever tasted. Juan, Stephanie and Jorje were so accommodating and knowledgeable. Everyone that I have seen since we have been back from the trip I have told them about Safari Camp. The views were spectacular and the overall atmosphere was the best.
From [name of client]
The Safari Camp in Galapagos was incredible. With only 8 other ‘tents’ it felt like we were the only ones there. And yes they were ‘tents’, but not like any tents I’ve ever slept in before. We enjoyed queen size beds, a full bathroom, exquisite cuisine and impeccable hospitality while in a ‘camp’ environment surrounded by the unique nature of the island. The snorkeling and island excursions were incredible. We were so immersed in the experiences each day that we felt fully present with our family and our minds never wandered to the day-to-day worries we left back home.
The chef was amazing but the outside [dining] deck should have ceiling fans [29 March]. Food was excellent. Should have snack options after excursion returns. Should get a coffee machine that makes lattes and cappuccinos.
From [their children], ‘Best hotel I’ve ever been to’. ‘I like the food here’ 5/5 overall satisfaction – only next time recommend proper footwear for North Seymour tour. [29 March]
| GSC Note about the weather at end of March, 2025:
Temperatures and rainfall were unusually high at the end of March this year. The guides we work with told us it has been a particularly challenging couple of weeks across the whole archipelago. While this time of year is often viewed as one of the best times to visit the Galapagos, we would like to remind guests that we have no control over the weather or wildlife. See: What to know before you book |
[29 March] Stairs are dangerous [during/after heavy rain]* and need to be worked on. Even with fans in the rooms, it’s extremely damp and hot! The bugs are crazy.** Does not equate to what it looks like in person. The lodge is outdated and needs lots***. Housekeeping was good. Pool was totally not usable****. Everyone [staff] were very lovely! Food was fabulous, we were not made aware that there was only a tasting menu daily and not options*****. The single selection for the kids menu was helpful but more options would have been preferred. Needs lots of improvement. Staff is terrific given what they have to work with. Boat was very slow and choppy due to the speed. We would have thought twice prior to booking a 4 hour boat ride to see turtles and penguins! There were no turtles and one penguin out of 15. Lol.****** We would have chosen a different spot. The dive crew was great but dive location was just ok. Nothing major to be seen. Boat was old. Guide was terrific. Boys enjoyed the time in the water.
[GSC Note: *Steps: We appreciate that your visit coincided with an unusually extreme weather window, with a lot of heavy rain. We have made a note to caution guests when using the steps during or after heavy rain, as well as in general. According to our network of guides, the weather also made many operations (such as cruises, boat trips and island visits) more challenging across the entire archipelago.
** Damp and hot + bugs: As above, the end of March 2025 saw an unusually hot and wet weather window. Unfortunately (or fortunately, depending on perspectives and interests), heavy rains can bring about more insect activity, most commonly harmless moths in the evenings, especially in the main lodge (there are no dangerous bugs in the Galapagos).
*** This is the first time we’ve received a comment like this about our main lodge. Most guests describe it as a welcoming space that blends comfort with a strong sense of place.. We recognise that not every environment suits every traveller, and we’re sorry this guest didn’t feel the connection that so many others enjoy.
****Pool: We looked into this with our team, who confirmed that the pool was fully operational during the guest’s stay. They understood that the guest’s concern was related to the pool’s size and temperature, rather than its condition. As water is a precious resource in the Galapagos, we’ve deliberately chosen a small pool, and we do not heat it, both for environmental reasons and because it sits beneath the equatorial sun. This reflects our approach to Appropriate Luxury, which prioritises sustainability over excess. Photos taken by staff on the day of this feedback (29 March) can be seen below. We can only assume it may have felt less appealing due to the heavy rain during this guest’s visit. For more context, please see: Sustainable Hospitality and What to Know Before You Book.
*****Tasting Menu: Although this is detailed on our website (see: Dining) we are sorry that this guest was not aware of this. As reviews and other feedback will testify our food is often the highlight of a guest’s stay. We now ensure that all guests read: What to know before you book prior to booking to ensure a better alignment of expectations.
******“Wildlife: We kindly remind visitors that while wildlife in the Galapagos is notoriously abundant throughout the year, as with any wildlife safari, sightings can never be guaranteed. Galapagos penguins are endangered, and the small colony on Bartolome is incredibly special—one of the few places on earth where you can encounter them. Seeing even one is considered a privilege, and many of our guests have been fortunate enough to snorkel alongside them. ]

Photo of the swimming pool taken 29 March
Everything was amazing!
Email from Delfina Russo, Latin America Travel Designer at Jacada Travel:
I just wanted to let you know that I spoke with [name of client] yesterday and she was very very happy. she said she had an amazing time, everything was perfect. She was really impressed with the level of service at GSC.
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